Frequently Asked Questions
Everything you need to know about bringing Studio Celine W into your home.
What is the typical shipping timeframe for furniture and decor?
Standard decor items typically ship within 3-5 business days. For larger furniture pieces, please allow 2-4 weeks for specialized freight delivery to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, Studio Celine W ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unused. Please note that custom-made furniture and final sale items are non-returnable.
Are your products sustainably sourced?
Yes, we prioritize ethical manufacturing. Our wood products are FSC-certified, and we partner with artisans who utilize sustainable materials and fair labor practices.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our logistics portal to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installment plans through Affirm.